FAQs
Frequently asked questions
About the Service
How does SMT Consulting Group stand out from other accounting and bookkeeping firms?
We combine professional expertise with cutting-edge technology to deliver fast, accurate, and stress-free financial services. From accounting to legal compliance and IT solutions, our one-stop approach saves you time, reduces costs, and helps your business grow without unnecessary complexity.
What unique value does SMT Consulting Group bring to businesses?
SMT Consulting Group offers more than just number crunching — we provide strategic insights, customized reporting, and proactive guidance to help you make better business decisions. We also handle the operational side so you can focus on running your company.
Are your services available internationally?
Yes. We serve clients in Pakistan, the USA, and globally. Many of our services, including bookkeeping, payroll, and business registration support, can be delivered remotely.
Is SMT Consulting Group ideal for startups and small businesses?
Absolutely. We offer flexible packages, quick setup, and guidance tailored to small businesses, startups, and entrepreneurs who want to establish strong foundations.
Which industries and business types does SMT Consulting Group specialize in?
We work with retail, e-commerce, manufacturing, service-based companies, import/export businesses, and more. Our expertise is adaptable to any industry.
What comprehensive services does SMT Consulting Group offer?
Accounting, bookkeeping, payroll, tax filing, business registration, legal consulting, inventory management, HR support, IT solutions, and virtual CFO services.
Are service teams outsourced or local?
We have both local and international professionals to give you the best combination of expertise and cost-efficiency.
What credentials do your professionals hold and where are they based?
Our team includes qualified accountants, tax consultants, business advisors, and IT specialists with experience in local and international markets.
Will I have a dedicated point of contact managing my account?
Yes, you’ll be assigned a dedicated account manager or finance lead who will be your main contact.
Services & Capabilities
Can SMT Consulting Group assist with back taxes or prior-year financial cleanup?
Yes, we can review, correct, and bring your past financial records up to date.
Do you support contractor/freelancer documentation or filings, like 1099 forms?
Yes. We prepare and file documentation for both employees and contractors.
Do you offer tax advisory and filing assistance?
Yes, we provide complete tax planning, compliance, and filing for individuals and businesses.
Working with SMT Consulting Group
What’s the onboarding process like for new clients?
We start with a free consultation, gather your requirements, set up your systems, and assign your dedicated account manager.
How does SMT Consulting Group access and manage financial data securely?
We use encrypted, cloud-based platforms and follow strict data privacy protocols.
Will I have a specific Finance Manager or team assigned?
Yes. Your dedicated manager will know your business inside-out.
How can I communicate with my assigned team?
Via email, phone, WhatsApp, or video call — whichever is most convenient.
What’s your typical response time to inquiries?
Within 24 hours on business days.
Is support available during nights or weekends?
For urgent matters, yes — we offer extended support.
Can we schedule regular financial review calls?
Yes, monthly or quarterly reviews are available.
When are monthly financial reports delivered?
Within 10 business days after the month ends.
If I stop using the service, can I retain my accounting data and access?
Yes, you’ll receive your full data before closure.
How do I reach SMT Consulting Group customer support or Success Manager?
By calling, emailing, or messaging us directly — details are on our Contact Us page.
Accounting & Bookkeeping Fundamentals
What is cash basis accounting?
It records income and expenses only when cash is received or paid.
How does accrual bookkeeping differ from cash bookkeeping?
Accrual records income and expenses when they’re earned or incurred, not just when cash changes hands.
Which method is best for my business?
We evaluate your operations and recommend the most tax-efficient and practical method.
Are accounts payable and receivable services included?
Yes, these are core parts of our bookkeeping packages.
What is modified accrual accounting?
A mix of cash and accrual methods, often used in government and nonprofit accounting.
What’s the difference between bookkeeping and full accounting?
Bookkeeping records transactions; accounting analyzes and interprets them.
What strategic value does a Controller provide?
Controllers oversee accounting operations, ensure compliance, and provide strategic financial insights.
Technology & Systems
What accounting platforms does SMT Consulting Group use?
We work with QuickBooks, Xero, Wave, and other cloud-based systems.
Why do you prefer those systems?
They are secure, reliable, and integrate with other business tools.
Can SMT Consulting Group work with data from Xero or other accounting software?
Yes, we can migrate and manage your existing data.
What payroll platforms do you support?
We use QuickBooks Payroll, Gusto, and other region-specific solutions.
Which systems do you use for bill payments?
We integrate with platforms like payoneer.com and bank payment gateways.
What do you use for expense management?
Cloud-based expense tracking apps and accounting integrations.
Which e-commerce platforms do your clients typically use?
Shopify, WooCommerce, Amazon Seller Central, and more.
Policies & Security
What is SMT Consulting Group data privacy policy?
We never share or sell your data, and all information is stored securely.
How does SMT Consulting Group safeguard my personal and financial information?
Through encryption, secure logins, and strict access controls.
Do you require a contract or long-term commitment?
We offer both contract and no-commitment monthly plans.
What’s your refund or cancellation policy?
You can cancel with one month’s notice; unused services are refunded.